Walmart Bike Return Policy (Receipt, Used Bikes, Time Limit, Online)

Bought a bike at Walmart recently? Want to return it for some reason? Don’t worry! You are covered under Walmart’s 90-day return policy.

Walmart allows you to return a bicycle that you purchased online or in-store if it thinks that you are eligible for its return policy. Because, there are certain kinds of things that you need to know like return time limit, returning with or without a receipt, returning without the box or original packaging, etc.

Walmart Bike Return Policy in 2021

According to Walmart’s bike return policy, you can return a used bicycle within 90 days of purchasing it. The retailer has no requirement of showing the receipt at the time of returning the bike. So, you can return back the bike to Walmart with or without a receipt (it’s not mandatory). However, Walmart doesn’t take back dirt bikes & gas-powered bikes. There is also a separate return policy for electric bikes.

I would like to clarify a whole lot of things about this bike return policy below. So, please keep on reading so that you don’t miss out on something important!

Can you return a bike at Walmart without a receipt?

Yes, Walmart allows you to return a bike without a receipt. This is because every purchase online or offline will be stored in Walmart’s database.

As everything is being stored on Walmart’s system, it’s easy for a Walmart store cashier to track your purchase even when you don’t provide a receipt of your bicycle.

Just return back the bike to the store at which you bought it in its original condition without any damages or something that’s not acceptable.

When you don’t have the receipt, walk to the customer service desk and ask a Walmart retail associate or executive to take back the bike.

Provide the exact date and time of purchase to make it easy for the cashier to track your purchase. Then, a store executive or manager will perform a check to determine if your bike is returnable.

As you don’t have a receipt, Walmart might ask you to provide a government-issued ID proof such as a driving license in order to process your return request.

In most cases, your bike will be accepted and a refund will be initiated right away!

Does Walmart require original packaging to return a bike?

No, Walmart doesn’t require original packaging in order to return your bike. You don’t have to put the bike in the box it originally came with.

Even if it is a used bike, Walmart accepts it back without any restrictions if you are not satisfied with its performance or working or any other thing about it.

Walmart takes customer satisfaction very seriously and so, it always respects your decision to return back if you are unsatisfied with your purchase.

All you need to make sure is – you return back the bike within the 90-day time frame. Even one day after that will make you ineligible for returning the bike that you bought.

So, don’t overthink if you opened the box or if the box is gone or you used the bike a lot. Because, you still got your superpower in hand i.e. Walmart Bike Return Policy.

Can you return an electric bike to Walmart?

Yes, you can return electric bikes to Walmart same as normal bicycles. But, there is an exception. It’s the time frame that you got to return.

Electric products including electric bicycles are an exception from Walmart’s 90-day return policy. However, you can still return back your electric bike.

The return time limit for an electric bike is 30 days

So, in case you purchased an electric bicycle in the last 30 days, make sure to come to a conclusion (whether you like it or not) as fast as you can so that you will be able to return it.

My suggestion for Walmart electric bike buyers is – use the bike for at least a week and make your decision (to keep it for yourself or shop for another).

Once the 30 days return time frame is over, you will miss your only chance to return!

Can you return a Schwinn bike to Walmart?

Yes, Schwinn bikes are returnable to Walmart. You must return the bike to the store at which you bought it or schedule a pickup to get a Walmart delivery executive to process the return for you.

Most bicycles including Schwinn bicycles are eligible for 90-day free returns. However, it’s best to look at the bike’s description while buying it so that you know if it’s returnable or not.

Note: Schwinn Electric Bikes can only be returned within 30 days of purchase

As I already said, electric bikes have a return time frame of 30 days!

How to return a bike to Walmart in-store?

To return a bicycle to Walmart in-store –

  1. Take the receipt of your bike purchase
  2. Try to put the bike in a box
  3. Put all the bike’s accessories in place
  4. Take the bike to the Walmart store where you bought it
  5. Go to the customer service desk in the store
  6. Say that you want to return the bicycle
  7. A Walmart executive will start assisting you
  8. Give a very good reason for your return (if asked)
  9. Hand over the receipt
  10. The executive will go through the bike’s appearance
  11. He/she will look for all its original accessories
  12. Provide your government identity proof (if asked)
  13. A refund will be processed
  14. Money will be credited back to your original payment method

That’s it! This is the whole process of returning back a bike to Walmart and getting a refund. If you don’t provide the receipt, the return process gets delayed.

Can you return a bike to Walmart if bought online?

Yes, you can return a bike to Walmart if you purchased it online on the official website – The process is the same but you will have to schedule a pickup date.

To return a bike to Walmart (online method) –

  1. Go to
  2. Sign into your account
  3. Go to the Orders section
  4. Select your bike order
  5. Look for the return option
  6. Follow the instructions
  7. Schedule a pickup date
  8. A Walmart delivery agent will arrive at your doorstep
  9. He/she will process your bicycle return
  10. Just provide all the accessories to him/her
  11. Follow any instructions
  12. A refund will be initiated once the return is accepted
  13. The money will be deposited into your account/card

That’s it! This is how you can schedule a pickup for your bike return online in order to avoid the hassle of taking back the bike to a Walmart near you!

How to return a bike to Walmart via Mail?

To return a bike to Walmart by mail-

  1. Go to
  2. Log in to your account
  3. Go to orders & returns
  4. Click on your bike order
  5. Select the return by mail option
  6. A shipping label will be allocated
  7. Print the label following the prompts
  8. Box the bike carefully with its accessories
  9. Attach the shipping label as instructed
  10. Mail the box via USPS or FedEx or UPS

That’s it! This is how you can return a bike back to Walmart via mail. Instead, you can schedule a return pickup using USPS or Walmart online.

Can you return a used bike to Walmart?

Yes, used bikes can be returned to Walmart but you will have to exchange them for a new bike, or else you will not be given a full refund.

If the bike is in new condition, you will get a full refund, NO QUESTIONS ASKED! But, if the executive finds out any signs of heavy usage, you will definitely be asked to get it exchanged.

Can you return an unopened box bike to Walmart?

Yes, of course! Walmart always takes back unopened items including bikes with no questions asked. So, if you haven’t yet opened the box & want to return it back, go ahead! No Worries!!

You will be eligible for a full refund in case of unopened box items. However, keep in mind that the time limit is 90 days!

Can you return opened box bike to Walmart?

Yes, even if the box is opened, you are covered under Walmart’s 100% satisfaction guarantee policy under which you can return your bike.

If it’s an opened box, there must be no signs of damage to the bicycle. And also, all the accessories like pedals, handle, screws, tires, etc must be in the box.

Any missing item will result in a partial refund or exchange or the store manager might just decline your return request right away.

After all, it’s the decision of the store manager to accept or deny your bike return. So, always be polite and explain why you are not satisfied with your bike to be able to get the full refund.

How long does Walmart take to refund my money?

When you return a bike to Walmart, the retailer will start the refund process right away. This refund method will basically depend on your original payment method.

Basically, there are three types of refunds-

  • Cash Refunds
  • Credit/debit card refunds
  • Store credit

Cash refunds are instant and you will be eligible if you paid with the cash at the time of purchase. For credit card refunds and debit card refunds, Walmart takes 1 to 2 hours to initiate the refund.

Note: Your credit card or debit card provider will take up to 10 business days to credit the refund amount

Store credit is something that Walmart gives to shoppers as a gift card to shop at Walmart. This is generally given for returns that are valued above $10. So, you can ask for a store credit for your bike return as it will be useful whenever you shop at Walmart again!

Can I return a bike that was given to me as a gift?

Yes, you can return a bike to Walmart that was gifted to you. However, you must provide the receipt as you are not the actual customer who bought it.

The best thing you can do is – ask the person who purchased it to initiate a pickup on behalf of you. But, remember that the refund money will be credited back to a credit/debit card (if it was the original payment method).

If you want the refund as cash, ask for the receipt from the person and take the bike to a Walmart near you and ask for a cash refund!

Conclusion: Walmart Bike Return Policy

As per Walmart’s return policy, all bicycles except electric bikes are eligible for free 90-day returns. Electric bicycles can be returned within 30 days of purchase.

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